Contact us
Last updated: September 2, 2026
Customer support
Email andyhu.business@gmail.com for product questions, order help, shipping updates, or return requests. We aim to reply within 2 business days, Monday through Friday, excluding Taiwan public holidays.
For order-related requests, include your order number, the email used at checkout, the product and variant, and a concise description. Attach clear photos when reporting damage or an incorrect item. Never email passwords, full card numbers, bank details, or identity documents.
Business contact address
PawLynx
No. 182, Caitang Lane, Baisha Village
Huatan Township, Changhua County 503
Taiwan
This is a business contact address, not an automatic return address. Contact us first for return authorization and the correct return instructions.