Shipping policy
Last updated: September 8, 2026
Where we ship
PawLynx currently accepts orders for delivery within the United States only. Enter a complete U.S. address at checkout to confirm that a shipping method is available for your cart.
Shipping rates
- Standard shipping: $4.99
- Free standard shipping on orders of $39 or more
The final shipping method and charge for your address are shown in Shopify checkout before payment.
Processing and delivery estimates
Processing starts after payment authorization and inventory review. Processing and delivery times vary by product, selected option, supplier, and destination. We review the U.S. shipping method and item-specific estimate before a product is released. The latest available estimate is shown on the product page or during checkout when supported.
Delivery estimates are not guaranteed arrival dates. A product remains unavailable when its U.S. delivery method or estimate has not been verified.
Third-party fulfillment
Some products may be shipped by reviewed third-party fulfillment partners. Items in one order can ship from different locations and arrive in separate packages. A ship-from location outside the United States does not change the U.S.-only sales region.
Tracking and separate packages
When tracking is supported by the selected shipping method, it is included in the shipping confirmation. Carrier scans can take time to appear after a label is created. Visit Track your order for help.
Taxes and import charges
Taxes, when applicable, are calculated by Shopify checkout. If a product could create an unresolved import charge for the customer, that product remains unavailable until the cost and disclosure are confirmed.
Address changes
Review your apartment number, ZIP code, and contact details before paying. Email us immediately about an error. We cannot guarantee changes after fulfillment begins.
Delays, loss, or damage
If a package is significantly delayed, marked delivered but missing, or arrives damaged, email andyhu.business@gmail.com with your order number and supporting details. We will investigate with the carrier or fulfillment partner and explain the available remedy.